Want to deliver superior customer service that consistently exceeds customer expectations and benefits your business and your community? Want to build a loyal customer base?
• Identify and practice positive behaviors that enhance customer service skills.
• Learn how to treat your co-workers as your internal customers.
• Give Front-line employees the confidence and support they need to shine.
• Lead by example.
Location
All programs of the Virginia SBDC are open to the public on a non-discriminatory basis to all legal residents and citizens of the United States.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Full disclosures regarding federal funding are available at https://www.virginiasbdc.org/funding-sources/.
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