Tough Conversations/Conflict Resolution- Mastering the Business of the People in Your Business

Tough Conversations/Conflict Resolution - Mastering the Business of the People in Your Business: One of the toughest jobs as a manager or lead is to sit down with a team member to talk about poor performance, behaviors, or conflict. This class will help managers or individuals in a lead role to develop skills for holding these conversations, learn emotional triggers and self-management. Upon completing the class, you will have the opportunity to schedule a one-on-one appointment with a professional business counselor in our office. For questions, please call the SBDC at 540-831-6056. Fee: No Charge. RU PARKING PERMIT IS REQUIRED (ISSUED TO ATTENDEES UPON ARRIVAL). PRE-REGISTRATION IS REQUIRED.

Speaker(s): Robin Weeks, Leadership coach and founder of My Pivotal Point. She is co-founder of A New Start-Up as well as a personality expert and small business counselor.

Fee: No Cost