03-NEW SBDC Live Chat and Bots on Your Small Business Website 2/21/20
This hands on workshop explains the importance of using live chat or bots on websites today to increase conversions on small business websites. Bring your laptop to try and implement live chat (not bots) on your site. Light breakfast & lunch will be provided. A light breakfast & lunch are included. Cost $75 Speaker Bio: Ray Sidney-Smith is the President of W3 Consulting, Inc., a consultancy providing small businesses throughout the United States with practical approaches to business development and management/operations using Web, mobile, social and digital technologies. They provide Social Media content production and support for Small Business. Ray also hosts their podcast, Web and BeyondCast, a weekly show focusing on Small Business marketing and management on the Web and beyond, available on Apple Podcasts/iTunes, Google Podcasts, Stitcher, TuneIn, Spotify and more. Please arrive on time for CBP classes and events. Arriving 30+ minutes late may jeopardize your entry into the class or event. Please call or email as soon as possible if you are going to be late ** This workshop is made possible by the generous contribution of time and expertise by a CBP volunteer. Please respect our volunteer's time by arriving on time. If you are unable to attend the class, please notify us promptly. Refunds will be made in accordance with our published cancellation policy. ** CANCELLATION POLICY: *Please review carefully for our cancellation policy has changed as of January 1, 2016. -Participants whose checks are returned for insufficient funds will be charged a $35 fee. -Participants who have paid for a class and do not cancel at least 24 hours in advance, will forfeit their entire payment. -Participants wishing to receive a refund and have cancelled in a timely manner will be charged a 10% administrative fee. This event is held at our center in Springfield - unless noted otherwise.
Speaker(s): Ray Sidney-Smith, W3 Consulting, Inc
To register & for more information visit www.cbponline.org
Fee: $ 75.00