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Virginia SBDC

Customer Service Re-imagined

Sep
16
2019
Mon, Sep 16 9:00 AM to 11:00 AM
Topic: Customer Relations

Topics to be presented: • You Are the Brand • 7 Things Your Business Appearance Tells Your Customers • Windows and Doors • Your Business as Entertainment • Define Your Customer • Build Your Relationship • Plus More

Speaker(s): Marc Willson, retail consultant for Virginia SBDC

For additional information, contact Bonnie Haywood at (804)333-0286 or via email at bhaywood@umw.edu.


Fee: No Cost

Phone: 540-654-1383

Location

University of Mary Washington SBDC
University of Mary Washington
1125 Emancipation Hwy Suite 400 Fredericksburg, VA 22401


U.S. Small Business Administration, George Mason University, and America's SBDC

All programs of the Virginia SBDC are open to the public on a non-discriminatory basis to all legal residents and citizens of the United States.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Full disclosures regarding federal funding are available at https://www.virginiasbdc.org/funding-sources/.

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