Part 2: Understanding Your Customers. Do you know who is listening?
CORONA KICKSTART SERIES: Recharging Your Marketing – and Your Business – in the Wake of COVID-19
To keep your company going during COVID-19, you need to look at who is responding to you today and how you are answering their needs. Are these the same customers you were talking to before?
Key Learning Objectives and Actionable Insights:
- Learn how to define/redefine your customers
- Review how they are responding to you and how that has or has not changed
- Understand why knowing your customer is critical to your business
You’ll also walk away with actionable questions and outside resources you can use to help you better understand your customers.
Presenter: Mary Noyes Joynt, Business Advisor, Loudoun SBDC & Owner and Chief Strategist, Clayton Communications
The ZOOM link will be in your email reminder 24 hours prior to the virtual class-PLEASE WATCH FOR IT!!
Fee: No Cost
All programs of the Virginia SBDC are open to the public on a non-discriminatory basis to all legal residents and citizens of the United States.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Full disclosures regarding federal funding are available at https://www.virginiasbdc.org/funding-sources/.