Delivering Memorable Downtown Experiences
Maximize your long-term profitability with efficient and friendly interactions at every single touch point. Come hear from Dr. Vincent Magnini, author and associate professor at Virginia Tech, and learn about the latest research on establishing and maintaining a first-class customer service culture.
Speaker(s): Dr. Vincent Magnini
Co-Sponsor(s): CBL, Virginia DHCD, Virginia Mainstreet
Breakfast provided for PRE-REGISTRANTS ONLY! Registration deadline is August 10th at 5PM!
Fee: No Cost
Location
All programs of the Virginia SBDC are open to the public on a non-discriminatory basis to all legal residents and citizens of the United States.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Full disclosures regarding federal funding are available at https://www.virginiasbdc.org/funding-sources/.